“수영장은 닫혀 있었지만 길 건너 다른 호텔로 가면 수영장을 이용할 수 있습니다. 몇 가지 문제가 있었지만 어느 정도 해결되었습니다. 숙박비에 하루 28.95달러가 추가로 부과되고 발렛 서비스를 하루에 35달러 추가로 받습니다.”

“.”

“When you book at a Doubletree by Hilton the name alone should provide you with a peace of mind that your accommodations and stay will be up to par. Not in this instance. Because I booked through a 3rd party vendor I was given one of their bottom of the barrel rooms. It was at the very end of a floor on which we had to walk a very long way up extra stairs and pass a lot of areas where repairs were being done. If you have luggage it’s difficult to navigate. The floor was dingy and the lighting dark. When I finally got to the room it was not the cleanest. There was dirt on the floor which was not properly swept or cleaned and there was mold/dirt in all the crevices in the shower and shower head. Some repairs had been done to walls that were half painted and looked bad. TV remote didn’t work and I couldn’t control the TV even using the buttons on the television itself. They do not have enough plugs in the room leaving only one place to plug in the iron in an area that is a tight squeeze. If this is the way all 3rd party booking guests are treated I will not utilize this brand hotel ever again. Beware if booking through a 3rd party you may walk away very dissatisfied. Doubletree by Hilton please do better!”

“Great location, perfect valet parking service, friendly staffs , luxurious bedding, tasty restaurant, clean and tropical pool to chill in. I’ll definitely only choose Four Seasons when I come to Miami next time!!!”