“As a person of color the staff made me very uncomfortable. clean and quiet other wise ”

“It ok”

“Clean, great location on the south side. Not a lot of amenities. ”

“Great customer service, very clean and nice rooms! ”

“Second shift Young black lady. Very horrible disrespectful.”

“Stay was okay . Staff was poliet . Tv kept flickering on and off . Only reason I stay at this hotel is for their pool and hot tub area. Was disappointed this time . The air was cold making it hard to want to swim and seemed like a young couple was have sex in the hot tub . First time complaints tho ”

“Everything was nice and cleaned good price nice room great staff”

“No working phone for the hotel - even Baymont corporate customer care was unable to reach the front desk. We were left for a week unable to reach the hotel in order to check on a guest with a health crisis. Absolutely criminally negligent. ”

“Wonderful staff. Lobby was being refreshed. Rooms were nice and comfortable. There was a glitch at checkout I wa glad I caught. The payment through Agoda was not credited at checkout. Staff apologized and promised to remove the second billing from credit card account. I am waiting for the transaction to be reversed. ”

“I myself had a good stay here but understand I'm not the pickiest. Beds were worn but comfy as were the pillows. Bathroom could have been cleaner but it wasn't nasty. The staff were excellent and the restaurants nearby were great! Direct TV with plenty of channels yet a small TV. Room stayed cool. No critters, but did see a few husks. Overall, being as I never seen anything that ultimately would have made me or someone else too uncomfortable, I say they are a solid 3, with potential to be a 4. Breakfast BTW was eggs, sausage, biscuits, breads, cereal, fruit, and the usual juice options. I would definitely stay again. ”