“Amazing staff! Amazing area! Room was clean and relaxing. Hotel smells amazing!!”

“We checked with into a room with mold on the ceiling and on the AC Unit (second floor). After awhile, a bird was stuck in the AC Unit and left fecal matter, so we had to transfer rooms (second floor in the back). The second room had a loud dog aftersmell in the AC Unit. Fortunately, the next day, we were moved to the final room, which was great. They change out towels daily. We did not partake in the morning coffee, so I can’t comment on it. The location is within walking distance to the train and a shopping plaza. Overall, I wouldn’t have a problem staying here again — as long the room is comparable to the room on the first floor. ”

“E”

“Large 1980’s airport conference hotel complex (3-in-1) that is waaaay past it’s prime. Area is sketchy (it’s Woodlawn), shopping center next door is anchored by a strip club and a vape shop. But it’s very well priced on agoda typically, relatively clean, and I’ve never had any issues with the hotel, my room or anything honestly. ”

“The hotel room was ok, could use some updates, like immediately. I also seen a customer act so rude to the representative Sabrina. Sabrina handled the situation with so much grace and respect. I thought it was super impressive how she dealt with the situation overall, just super professional!!!!!!!”

“I extended my stay and paid online, I went downstairs to pay another $50 deposit. Only to be told they couldnt expect my ID but yet I already checked in and was there for 3 days. So I lost out on over $100. And do u think they give a damn? hell no!!! ”