“Very Professional and Love the Aesthetic of the place ”

“직원들도 친절하고 가격대비 최고의 아파트였어요.”

“연박으로 얼리체크인1박과 이어서 이용했는데, 바로 룸예약을 이어주지 않아서 룸카드를 갱신해야하는 불편함이 있었어요. 분명 얘기했는데 조금 아쉬웠구요. 룸 청소가 필요할때, 알람을 확실히 해놔야하더군요 첫째날은 특별히 신경쓰지 않았는데 룸청소가 되어있었다면 그 다음날은 확실히 얘기하지 않으면 안해줘서 억지로 운동하러 나올수밖에없었어요. 이점을 제외하고는 서비스는 역시 만족스러웠습니다. 요청하는것도 바로바로 진행해주고 처리속도가 빠른데 이점이었던거 같고요. 프론트맨이 친절했습니다. 얼굴도 기억해서 편리했어요.”

“역에서 떨어져 있어 uber의 이용이 필수입니다만 가격도 싸고 방도 넓고 아침밥도 충실하고 청결 스탭도 모두 친절하고 매우 멋진 분들입니다. 입구”

“좋은”

“Gast와 가족과 함께 편안하게 지낼 수 있도록 도와주신 Alison 선생님을 생각하고 싶습니다. ”

“Amazing place for a nice weekend”

“Urgent Complaint Regarding Hotel Booking – Request for Refund To whom it may concern, I am writing to formally raise a complaint regarding my recent booking at Rawda in Doha, Qatar. Unfortunately, my experience was far from what was advertised, and I am extremely disappointed with both the accommodation and the customer service. Upon arrival, I found that the rooms and the overall environment did not match the descriptions and images provided at the time of booking. Additionally, the customer service I received was unacceptable—staff were unhelpful, unprofessional, and showed a complete lack of courtesy. To make matters worse, when I attempted to address my concerns, I spoke with the manager over the phone, and she was extremely rude and dismissive. She refused to provide her name and insisted that I should take the matter up with Agoda, stating that you are able to process a refund. However, despite this, I was still met with resistance when requesting one. This situation is particularly distressing as I booked this accommodation for my mother’s first visit to Qatar, expecting a comfortable and welcoming stay. Given the significant discrepancy between what was advertised and the reality, I believe this constitutes false advertising and a breach of trust. I kindly request a full refund as compensation for the inconvenience and distress caused. I appreciate your immediate attention to this matter and look forward to your prompt response. Please let me know how we can resolve this issue at your earliest convenience. Best regards, Raafat Aawad”