“저는 이곳에서의 숙박을 즐겼습니다.”

“I would have to say staff there was great food was good entertainment was great room and view gorgeous ”

“Definitely an all inclusive hotel. Iykyk. Drinks are good, food isn’t the best, location is nice.”

“I came here for my 35th birthday and I had a fucking ball from my butler that made my stay even better making sure I can enjoy myself instead of get to my excursion and making sure things was set the staff was also and they gave wonderful vibes this is definitely worth the stay I stayed in the eclipse there’s 3 locations on this property but they are all beautiful I really enjoyed myself and can’t stress that enough if you look for relaxation and great energy this is a place to be ❤️❤️❤️”

“We recently stayed in this resort and just got back. This was one of the more expensive resorts we've booked and had high expectations. The location and facilities were great, only about 15 mins from the airport via Shuttle. The shuttle is NOT free, it was $78 round trip which wasn't mentioned. The restaurants were above average, some better than others. Keep in mind many of the food is the same - the buffet will have alot of it especially for breakfast, desserts and drinks. The beach was decent, not much and it's on the Zilara side.. My experience though was ruined by incident where my cash went missing while we were just using the swim up pool at the back. Alot of cash was taken from my wallet while we were using the room, albeit we were outside. I reported to security and manager, and matter is not yet resolved as I write (5+ days). I don't expect much personally, but we wasted our 2nd full day handling this matter, locking up our belongings and checking in our rooms every 2 hours. It wasn't the best - and yes our stay was ruined by 1-2 people. Advice is to not let housekeeping or stock person in your room if possible OR just lock up everything or take them with you at all times. Overall, for the price, I would expect better process around security matters. I felt like my report wasn't taken seriously and made to feel like I was making it all up. The staff from restaurants and entertainment were great otherwise. Unfortunately my experience wasn't all that great because of the incident mentioned above and the wasted time and energy trying to resolve it. Customer service definitely needs to improve, especially in the area or responsiveness. ”