“Stayed in an executive double room for 2 nights. No hot water which was reported and we were told manager would ring us after checkout which hasn't happened. Car parking was not available. Breakfast was good when we got it. Staff standing around but no one took our order. Had to ask could we order as no organisation as to who was rending which table. ”

“Ciara the receptionist was outstanding and nothing was to much bother ”

“The room was lovely (garden view) though not very private - some sheer curtains for day time would be good. You also have to walk through an uncovered outdoor area to get to this section of the hotel, which is fine if it’s not raining. The bed was comfortable and the room nicely decorated and spacious. The hall area outside the room is very noisy and echos considerably, so the noise of other guests coming and going disturbed us, but earplugs solved that. I found it to be a little impersonal, and the grounds between our room and the main part of the hotel looked a bit shabby. Terrible hair dryer. It’s across the River from the main part of town, only a short walk away and easy access to the castle. We walked everywhere. ”