“호텔이 훌륭했습니다. 객실(504)은 매우 깨끗하고 편안했지만 추가 서비스가 제공되었습니다. 주차 요금이 너무 비싸다고 생각했는데, 이 요금은 웹사이트에 명시되어야 합니다. LEAF에서 저녁 식사를 할 때 서비스 품질이 좋지 않았습니다. 테이블을 기다리는 동안 음식이 나올 때까지 예상보다 오래 기다려야 했습니다. "죄송하지만 곧 주문해 드리겠습니다"라고 말했어야 했지만, 저희의 존재를 인정했어야 했습니다. 일부 직원들이 신입이거나 고객에게 개인적인 서비스를 제공하는 방법을 모르는 것 같았습니다. 헤드 웨이터는 느린 서비스에 대한 불만을 잘 해결해 주었고, 제공된 음식도 맛있었습니다. 유일하게 아쉬운 점이었습니다. 조식과 조식을 제공하는 직원들은 매우 훌륭했습니다. 다른 사람들에게도 Castle 호텔을 추천하고 싶습니다.”

“좋은 위치에 있는 똑똑한 호텔. 직원들은 예약, 체크인, 체크아웃에 대해 다소 관대한 편입니다. 그들이 호텔업에 종사하고 있다는 점을 상기시켜야 합니다. 아침 식사는 괜찮지만 훨씬 더 좋을 수 있습니다. 총알처럼 튀긴 계란, 젖은 베이컨, 저렴한 소시지는 비용 절감의 징후를 보입니다. ”

“Hotel room and staff were fine, however would have expected a little extra based on the price paid. Would have expected a more various breakfast menu, ie no tomatoes, no fried egg only scrambled on the 2nd day,smoked salmon was on the menu at an additional cost of £5.00 would have thought this would be included, also only one bottle of complimentary water was left for the 2nd day in the room and also no coffee or biscuits were replaced small things that make a difference”

“Lovely hotel, great location”

“Everything was good, the location, the room was large, the place was spotless, beautifully decorated, with Neflix, modern, bathroom and shower was great. Only one bad point, the self check-in instruction, the password, was a bit confusing and it took me a few minites to figure it out. It was a scary experience especially it was at at late night trying to get in the flat but there was no reception to help you with your problem.”

“I had some complications with my initial booking as the facilities were not clearly outlined on the site. We arrived at the hotel and the lobby area is a little tatty, as if it is between changing hands. However, I have no complaints about the friendliness and helpfulness of the staff, or the facilities of the room. ”