“This hotel has the perfect location for your stay in cali colombia ”

“Todo muy bueno excelente habitación, desayunos muy variados, la amabilidad y colaboración del personal del hotel”

“This hotel is not as advertised and well below adequate standards in many areas. The room is very noisy at night, no sound proofing, no hot water in the shower for the first 2 days, no coffee available for the coffee machine, some of the lights don’t work, hair dyer was poor quality and also stopped working for a day. Lift stopped working, and the roof was leaking over all the stairs plus the reception area in heavy rain. The main (pregnant) receptionist was rude & unhelpful, but on the positive side the rest of the staff, including the alternate receptionist, were kind & helpful, and the Restaurant food was good quality, but limited in options available.”

“Las fotos son engañosas, no coinciden con la realidad. Me tocaron toallas rotas, marco de la ventana muy sucio, la habitación no era exterior (a pesar de que así se describía)…. Me tocaron toallas sucias y rotas (varias!!) y lo peor: cucarachas en el baño. Además me cobraron el IVA adicional, a pesar de que el pago por la plataforma decía que incluí impuestos. ENGAÑO TOTAL y no se pudo hacer nada al respecto.”