“호텔이 바보짓을 하고 있네요. 조식 포함으로 예약했는데, 호텔에서 오렌지 한 봉지와 잼을 바른 빵 한 개를 제공하고 주유소까지 데려다 줘서 커피를 사 오게 했어요. 레스토랑도 있는데, 거기는 조식이 제공되지 않아요. 보증금으로 250달러를 빼고, 카드에서 돈을 빼고 체크아웃할 때 리셉션에 있던 무례한 직원이 일주일 후에 돈을 돌려준다고 했어요. 환불을 위해 증빙 서류를 요구했는데, 거절하면서 증빙 서류를 제출한 적이 없다고 하더군요. 호텔에 직원이 한 명뿐이고 냉장고도 작동하지 않아서 정말 실망스러웠습니다. 리셉션에 전화했더니 호텔에 다른 직원이 없다고 하더군요. 그러니 이 호텔은 피하세요.”

“Exceptional service ”

“보증금 환불이 일주일이 지나도록 이루어지지 않고 있네요. 무척 신경쓰입니다. 몬트리올 시내에서 좀 떨어져 있어서 가성비대비 나쁘진 않지만 조식의 질이 너무 떨어지는것 같아요. 조금만 신경써주시면 더 좋을것 같아요.”

“토론토 시내에서 50여분 정도 떨어진 곳에 위치한 깨끗하고 친절하며 가성비 좋은 호텔. 근처 도보 10분거리의 Meadowvale 전철역에서 토론토 시내에 진입 가능(아침, 저녁에는 기차, 그 이외의 시간에는 역에서 버스가 출발). 토론토 시내에서 숙소를 예약하지 못했거나, 렌트카를 가지고 시내로 들어가는 것이 부담스러울 경우 검토해 볼만한 숙소.”

“pool was cold but room and everything else was splendid. breakfast was hot and ready but very limited options. ”

“Hotel could use upgrades and a lot of work on the customer service offered. My toilet clogged and I was offered a toilet brush and bucket. Front desk staff was inflexible and rude. ”

“Great stay. My only complaint is that using the hotel address, all delivery drivers end up across the street or someplace else. ”

“The airport shuttle did not come as promised on the phone. I called back many times and was given a different excuse everytime. Moreover, there were a dozen other guests waiting with me (no connection with me) and they were also calling. We compared notes. They received different excuses. It was clear that staff were lying to us. The shuttle arrived 1 hour and ten minutes after the time I was told it would arrive. It was 11:15pm when it came. It was -2 degrees Celsius and we were all freezing, having flown in from warmer places.”

“This is sandman in dixie road, not the one in dixon road so i suggest the hotel should add a label in their name like sandman signature dixie rd hotel to avoid confusion. The suite we had was spacious with living room and mini kitchen. I asked for kettle and i initially was not provided bec it is only for full kitchen. But afterwards, they send us kettle after we had trouble with the coffee maker. The beds, pillows and covers are soft and sleeping is a breeze. We suggest also to put the door tag behind the door so that it is easily seen by the guests to hang on the door when leaving for make up. We werent able to put the tag out bec the 1 we found by the knob is dont disturb. Also there are no porters so be ready to load and push the trolley by yourself. Overall it was a good stay but far feom downtown. We booked it bec our pick up point for a 3d tour to quebec is near the area. You have to take uber to go to downtown to save time”

“It's very good experience to stay here. Especially thanks for Sangye and Sukn. They are very patient and assist us a lot.”