“الفندق فخم و مرتب انصح فيه و بشده ”

“I’m totally disappointed as apartment is not clean and the water heater is not working. I booked apartment for 7 nights and no one came to clean apartment. I have asked them many time about water heater but no one care or support. What makes me really disappointed that I came to know that they have 3 buildings. 2 are new and 1 is old with bad furniture and they put me in old building without any cleaning facilities above of that my check out should be on September 30 before 11 am and I came to handover the apartment key at 9:44 am but no one was there to take key. Then I was waiting till 12 pm as they working from 12 pm on Saturday but no one came at all. I wait until 5 pm no one came. I have key apartment and I don’t understand as I have flight and where should I leave the key!!!!!! ”

“First of all, I would highlight the location Ilidža is very nice Everything else should be improved because it is still a five-star hotel There was a door between mine and the next room (it's locked, but it's not a nice feeling)”

“A huge hotel. Lots of Ballrooms and lots of weddings on Saturdays which continues until 1 am. Otherwise most of the things are good. Breakfast is great. Location is great.”

“Very spacious and clean rooms. Friendly and approachable staff. The location is far from the center, so it is necessary to use public transport or a car. It is easy to get to the center by car. The pool and bowling alley were not open while we stayed there.”